Descripción de la Oferta

· Communicate via inbound telephone calls with consumers and/or service representatives.

· Provide prompt resolution to customer inquiries by providing appropriate and accurate information.

· Accurately document and update records in required systems.

· Follow up in a timely manner to ensure customer satisfaction.

· Understand all programs, systems, and procedures necessary to perform job effectively.

· Knowledge, understanding, and compliance with NCO policies and procedures.

· English level 85%-100% required

We offer:

· Excellent Schedules

· Great Salary & Benefits

· 1-hour lunch (we are close to several banks and restaurants)

· Free parking for employees

· Private night transportation

· Excellent environment

· Two sites - NCO Galerias Primma and NCO Tetra Center zone 13

Lenguajes