Área de la Empresa | Call Center |
Cargo Solicitado | Gerente de Call Center |
Puestos Vacantes | 1 |
Tipo de Contratación | Tiempo completo |
Nivel de Experiencia | De uno a tres años |
Género | Indiferente |
Edad | 18 / 70 |
Salario máximo (USD) | |
Salario minimo (USD) | |
Vehículo | Indiferente |
País | Guatemala |
Departamento | Ciudad Guatemala |
Establishes an strong relationship between the client and the Company
· Set Operational expectorations amongst its team, complying with Client requirements
· Determines Company and Client operational strategies by conducting needs assessments, performance reviews, capacity planning, and cost/benefit analyses
· Maintains and improves Company and Client operations by monitoring team performance
· Identifies and resolves problems; preparing and completing action plans; completing system audits and analyses; managing system and process improvement and quality assurance programs
· Complies with Staffing requirements, by meeting recruiting and human resources processes
· Establishes motivational, retention and promotion activities
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