Descripción de la Oferta

-Manage Team Leaders/Supervisors to ensure program(s) productivity, quality and
customer satisfaction/client performance objectives are met and performed in an
efficient manner.
- Communicate client and company goals and metrics with team members
?-Coach and develop direct reports to acquire and refine necessary job skills through
constructive feedback, ongoing training, and other coaching techniques.
-Conduct regular performance reviews and one-one-one meetings with direct reports to
evaluate performance against KPIs.
- Hold regular team meetings to review previous day/week/month program performance a
- Provide regular feedback to Executive Management and other members of the
management team
- Partner with the site leaders and human resources to execute strategic recruiting
and employee engagement programs to attract and retain top performers.
-Ensure all positions are staffed appropriately to meet client requirements.
- Communicate client and company goals and metrics with team members to deliver
high level of customer service.
- Execute short and long term performance goals developed by Executive
Management Team
- Responsible for understanding and complying with all policies, procedures, and
regulations relating to job duties.
- Perform other duties as assigned by management.

Experiencia Requerida

Educación Superior

Educación Secundaria

Lenguajes