Descripción de la Oferta

The IT Business Analyst serves as a liaison between IT and assigned business areas. Provides consultative guidance to achieve business objectives by serving as a resource in the analysis of business and user needs and the application of technology solutions, to help define and achieve objectives, identify risks, and implement technology solutions. Analyzes and documents business and user needs and ensures technical requirements and project plans are in alignment with business needs.
Defines technology and business process scope and objectives as well as detailed business requirements and works with IT partners to translate into technical systems requirements. Accountable for researching use and implications of technology solutions for assigned client areas and formulating recommendations for systems users to enable continuous improvement of processes. The IT Business Analyst utilizes strong knowledge of assigned business area(s) operations and the IT systems/applications used. Prepares written project deliverables and requirements documents.

MINIMUM REQUIREMENTS:
• 5 or more years of IT Business Analyst experience or equivalent work experience
• Bachelor's degree or equivalent work experience
• Bi-Lingual English and Spanish.
• Experience in applying research methodology to business solutions.
• Solid understanding of the Project Management methodologies and SDLC
• Experience with business requirements management and business process analysis to ensure IT solutions meet the business needs
• Experience with MS Suite products including Word, Excel, PowerPoint & Visio.
• Experience managing multiple priorities.
• Ability to communicate technical information clearly and articulately to different stakeholders/clients
• Adept at communication, consensus building, presentation, and facilitation
• Ability to adapt to a rapidly changing environment
• Ability to manage tasks independently and take ownership of responsibilities
• High critical thinking skills and ability to evaluate alternatives and present solutions that are consistent with business objectives and strategy.
• Experience gaining alignment across multiple project teams
• Issue resolution across multiple teams

PREFERRED SKILLS:
• Experience using agile methodology and preparing technical documentation including use cases, user stories, process diagrams, flow charts, scope documents and roadmaps.
• Experience in capturing technical requirements/user stories that can serve as the foundation for developing technical documentation.
• Experience in EDI mapping and interacting with the technical team to complete EDI transactions between internal system and external clients.
• Ability to research and assist in business and application designs solutions, provide alternative solutions.
• Consulting experience
• BA certification (CBAP)
• PM Certification (PMP)

Primary Location: Central America – (Guatemala, Costa Rica, Honduras or El Salvador).
Travel: 25% to 35%

Experiencia Requerida

Educación Superior

Lenguajes