Descripción de la Oferta

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Prepares intraday reports on staff attendance.
• Reconciles attendance daily with employee timesheets against schedule and time in/time out reporting.
• Manages changes to scheduling to ensure adequate daily resource coverage.
• Communicate with management and operations team to ensure compliance with company and client standards.
• Maintain running report of staffing incidents.


KNOWLEDGE, SKILLS AND ABILITIES:

• Medium to strong MS Excel abilities.
• 2-5 Years of experience in Workforce Management or 3 plus years relevant work experience.
• Experience with Workforce Management software (scheduling, performance tracking, reporting)
• Demonstrated strong analytical skills, with emphasis on forecasting.
• Ability and willingness to learn new software applications.

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