Detalle de la Oferta

Descripción de la Oferta

About the role

This role specializes in CX solutions for the financial services industry. The Global Financial Services Specialist supports customers with money transfers, compliance, fraud prevention, and account inquiries. The role requires strong communication, problem-solving, and attention to detail. Responsibilities include handling transactions, troubleshooting issues, ensuring compliance, and delivering high-quality service across multiple channels. Candidates must understand financial regulations and risk assessment. This fast-paced role focuses in the financial sector while maintaining service excellence and security.

Requirements

Experience: 1+ years of experience in financial services, banking, or related fields (Desirable).

Schedule flexibility (evenings, weekends and holidays).

Work Modality: Must be able to work on-site

Education: Minimum High School Diploma or equivalent certification required.

Language: English B2 Spoken & Written (CEFR).

Legal Documentation:

NIT

DPI

Join our team and be part of a dynamic environment where you can develop your technical expertise and provide exceptional support to clients!