Área de la Empresa | Call Center |
Cargo Solicitado | Otros empleos |
Puestos Vacantes | 1 |
Tipo de Contratación | Tiempo completo |
Nivel de Experiencia | Sin experiencia |
Salario máximo (USD) | |
Salario minimo (USD) | |
Vehículo | Indiferente |
País | Guatemala |
Departamento | Otro |
A través de nuestros asociados, Conduent ofrece servicios y soluciones de misión crítica a empresas de Fortune 100 y más de 500 gobiernos, creando resultados excepcionales para nuestros clientes y los millones de personas que cuentan con ellos. Tienes la oportunidad de prosperar personalmente, marcar la diferencia y ser parte de una cultura donde la individualidad se nota y valora todos los días.
Summary:
Supporting functions that enable the effective and efficient delivery of services and products. Partnering with operational teams to improve & transform business processes, optimize knowledge, skills, productivity, quality, and ensure compliance. Includes advanced data analysis, statistical modeling, and technology-driven process optimization.
Job Track Description:
• Requires relevant expertise in a professional, sales or technical area typically gained through formal education.
Advanced knowledge of Power BI and excel.
• Majority of time is spent on:
• Performing technically based activities.
• Contributing to and managing projects.
• Utilizing analytical ability to solve problems and make recommendations.
• Leveraging relationships by interfacing with and influencing key stakeholders.
• Work is primarily achieved by individual or through project teams, utilizing area(s) of expertise to achieve results.
• Typically requires college / university degree.
General Profile
Perform a wide range of audits, including internal and external assessments, to evaluate compliance with company policies, regulatory requirements, and client agreements.
Conduct specific account audits to identify areas for improvement and ensure operational efficiency.
Perform ad-hoc audits to address emerging issues and respond to specific requests.
Functional Knowledge
Requires a conceptual understanding of theories, practices, and procedures.
Business Expertise
Applies general knowledge of business developed through education or experience.
Impact
Impacts the accuracy of own work.
Follows standardized procedures and practices to achieve objectives and meet deadlines.
Leadership
No supervisory responsibilities.
Responsible for developing technical contributions.
Problem Solving
Uses existing procedures to solve standard problems.
Asks questions and checks for understanding.
Interpersonal Skills
Exchanges information and ideas effectively.
Responsibility Statements
Assists the Business Intelligence team by attending meetings.
Collects data from internal and external customers to generate reports and operational dashboards.
Prepares operational reports to facilitate decision-making.
Provides operational support by scheduling meetings and preparing materials for leadership.
Develops basic knowledge of the organization, operating processes, and governing policies or regulations.
Performs other duties as assigned.
Complies with all policies and standards.
Conduent es un empleador que ofrece igualdad de oportunidades y considera solicitantes para todos los puestos sin distinción de raza, color, credo, religión, ascendencia, origen nacional, edad, identidad de género, expresión de género, sexo/género, estado civil, orientación sexual, discapacidad física o mental. , condición médica, uso de un perro guía o animal de servicio, condición de militar/veterano, condición de ciudadanía, base de información genética o cualquier otro grupo
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