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Roca Alliances

Deal Desk Manager

Roca Alliances

  •  Expira 23/02/2026
  •  Ciudad Guatemala, Guatemala
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Detalle de la Oferta

Área de la Empresa Call Center
Cargo Solicitado Gerente de Operaciones Financieras
Puestos Vacantes 1
Tipo de Contratación Tiempo completo
Nivel de Experiencia De cinco a diez años
Salario máximo (USD)
Salario minimo (USD)
Vehículo Indiferente
País Guatemala
Departamento Ciudad Guatemala

Descripción de la Oferta

?? We Are Hiring: Deal Desk Manager
?? About Roca Alliances
Roca Alliances It is a company providing multiple services to cover all departments, as well as a company specialized recruitment firm in the tech sector, connecting top talent with leading global companies. We provide tailored hiring solutions, ensuring the perfect match for each role. Our deep understanding of industry trends allows us to conduct targeted, efficient recruitment. Committed to excellence, we build long-lasting partnerships that drive business success.

At this time we are seeking for outstanding professionals to work at Roca Alliances for the projects of our client which is a U.S.-based cybersecurity company that provides integrated security solutions for businesses and managed service providers (MSPs). Its portfolio includes network security (next-generation firewalls), endpoint protection, secure Wi-Fi, multi-factor authentication (MFA), and centralized security management, enabling organizations—especially SMBs—to protect their networks, users, and data against modern cyber threats efficiently and at scale.

?? Role Overview
We are seeking an experienced and strategic Deal Desk Manager to lead and optimize global deal desk operations. This role owns the end-to-end deal lifecycle, ensuring pricing accuracy, policy compliance, and timely approvals.

You will collaborate closely with Sales, Finance, Legal, and Operations, enabling efficient deal execution and supporting a channel-driven, two-tier GTM model serving a global customer base.

?? Key Responsibilities
?? Deal Governance
Own the deal desk process, ensuring adherence to pricing guidelines, discount thresholds, and approval workflows.

?? Process Optimization
Identify bottlenecks and implement improvements to accelerate deal turnaround times while maintaining compliance.

?? Cross-Functional Collaboration
Partner with Sales, Finance, Legal, and Operations to resolve deal-related issues and guide complex transactions.

?? Pricing & Margin Analysis
Review proposed deals to ensure profitability and alignment with corporate objectives.

?? Policy Development
Maintain and update deal desk policies, approval matrices, and supporting documentation.

?? Reporting & Insights
Track deal metrics, approval timelines, and provide actionable insights to leadership.

?? Team Leadership
Mentor and guide deal desk analysts, ensuring consistent execution and professional development.

??? Systems & Tools Management
Collaborate with IT and Operations to enhance deal desk tools and automation capabilities.

?? What You Bring
?? Bachelor’s degree in Finance, Business, or a related field

?? 5–7 years of experience in GTM Finance, Deal Desk, Revenue Operations, or Sales Operations

?? Strong understanding of SaaS pricing models, channel programs, and global GTM structures

?? Proficiency with CRM and CPQ tools (Salesforce preferred)

??? Excellent analytical, problem-solving, and communication skills

?? Ability to attend videocalls during U.S. working-hours meetings

?? Experience collaborating across time zones with international teams

? Bonus If You Have
?? Experience in a high-growth SaaS or subscription-based company with a channel-led, 2-tier, or hybrid GTM model

?? Familiarity with partner/channel sales structures, incentives, and performance metrics

?? Experience with partner incentives, MDF programs, and channel deal structuring

Benefits

?? Competitive salary in USD

?? Continuous training and mentoring

?? Work with a Leading Global company

?? Growth Opportunities: Join a growing team with plenty of room for career advancement.
?? Collaborative Culture: Work alongside passionate professionals in an innovative environment.
?? In-Office Role: Excellent opportunity to collaborate in the office

This is an Excellent Opportunity!
If you meet the requirements, we’d love to start a conversation with you. Simply fill out the application

Educación Superior

Finanzas
(Opcional)
Universidad Completa | Graduado
Adm. de Empresas | Ing. Comercial
(Opcional)
Universidad Completa | Graduado

Educación Secundaria

Completa
Requerido

Lenguajes

Inglés
Requerido
Avanzado
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