Detalle de la Oferta

Descripción de la Oferta

Platinum Public Adjusters is a licensed public adjusting firm based in South Florida. We represent homeowners in the insurance claims process after storms and property damage, ensuring they receive fair settlements.

What You'll Do
• Answer and route incoming calls as the first point of contact for the company
• Take messages, coordinate callbacks, and manage scheduling
• Perform data entry and maintain organized digital files
• Communicate with clients, insurance carriers, attorneys, and other parties via phone and email
• Send documents, follow up on completion, and update records in our CRM and claims systems
• Assist with file preparation and tracking down outstanding documents
• Provide Spanish/English translation for client communications
Schedule: Monday - Friday, 9 AM - 5 PM EST Location: 100% Remote

What We Need
• Fluent English AND Spanish (spoken and written)
• Strong, professional phone presence
• Organized, detail-oriented, self-motivated
• Google Workspace, Microsoft Office, and Outlook proficiency
• CRM, data entry, or admin experience
• Reliable, stable internet connection (minimum 10 Mbps down / 5 Mbps up with low latency). Connection must support sustained VOIP calls without drops or interruptions.
• USB wired headset with noise-cancelling mic, quiet workspace, webcam, computer (8GB+ RAM)
Nice to have: experience with U.S. companies, insurance/legal processes, QuickBooks, DocuSign, or call centers.
Equipment verification required before contract (workspace photos, headset, speedtest screenshot, computer specs).

Compensation
• $3.75 - $6.00 USD/hr for hours performed (approx. $600 - $960/month at 40 hrs/week)
• Paid in USD
• Annual performance reviews with rate increase opportunity
• Growth potential as the company expands

Experiencia Requerida

Lenguajes