Detalle de la Oferta

Descripción de la Oferta

A través de nuestros asociados, Conduent ofrece servicios y soluciones de misión crítica a empresas de Fortune 100 y más de 500 gobiernos, creando resultados excepcionales para nuestros clientes y los millones de personas que cuentan con ellos. Tienes la oportunidad de prosperar personalmente, marcar la diferencia y ser parte de una cultura donde la individualidad se nota y valora todos los días.

Are you someone who loves digging into how systems work, solving problems, and helping teams operate more efficiently? As a Technical Business Analyst, you'll play a key role in connecting people, processes, and technology. You'll support system access, troubleshoot issues, manage equipment inventory, and partner closely with both technical and business teams to keep operations running smoothly. This is a great opportunity for someone who's curious, collaborative, and ready to develop their technical and analytical skills.

Responsibilities


Gather and analyze business requirements to support system enhancements and operational needs.
Write and refine user stories; manage and prioritize the product backlog to maximize business value.
Perform business analysis activities, including documenting requirements and creating project specifications.
Validate software performance, stability, and interoperability across systems.
Support Change Requests through SIT, UAT, Client UAT, and production deployment.
Build a working understanding of departmental processes, systems, and applications to effectively troubleshoot issues.
Partner with Conduent technical teams to report, diagnose, and resolve technical issues.
Track and maintain equipment inventory, ensuring all assets are accurately logged.
Support system updates and coordinate testing with internal and external technical teams.
Assist with system credential requests for both Conduent and client systems.
Serve as a liaison between internal teams and the client to resolve network or application issues.


Requirements


Minimum of one year of experience in systems analysis, including writing user stories and refining requirements through team collaboration.
Experience working directly with staff, product teams, and client teams to support product vision and roadmaps.
Proficiency with MS Office applications and Visio.
Strong communication skills.
Ability to work weekend hours as needed.


Preferred Qualifications


Bachelor's degree in Data Analytics or a related field.


Conduent es un empleador que ofrece igualdad de oportunidades y considera solicitantes para todos los puestos sin distinción de raza, color, credo, religión, ascendencia, origen nacional, edad, identidad de género, expresión de género, sexo/género, estado civil, orientación sexual, discapacidad física o mental. , condición médica, uso de un perro guía o animal de servicio, condición de militar/veterano, condición de ciudadanía, base de información genética o cualquier otro grupo protegido por la ley.

Para solicitantes de EE. UU.: Las personas con discapacidades que necesitan una adaptación razonable para solicitar o competir por un empleo en Conduent pueden solicitar dicha adaptación haciendo clic en el siguiente enlace, completando el formulario de solicitud de adaptación y enviando la solicitud utilizando el botón "Enviar" en la página parte inferior del formulario. Para aquellos que utilizan Google Chrome o Mozilla Firefox, descargue el formulario.primero: haga clic aquí para acceder o descargar el formulario . tu también puedes haga clic aquí para acceder a la Política de adaptaciones ADAAA de Conduent .