| Área de la Empresa | Call Center |
| Cargo Solicitado | Otros empleos |
| Puestos Vacantes | 1 |
| Tipo de Contratación | Tiempo completo |
| Nivel de Experiencia | Sin experiencia |
| Salario máximo (USD) | |
| Salario minimo (USD) | |
| Vehículo | Indiferente |
| País | Guatemala |
| Departamento | Otro |
A través de nuestros asociados, Conduent ofrece servicios y soluciones de misión crítica a empresas de Fortune 100 y más de 500 gobiernos, creando resultados excepcionales para nuestros clientes y los millones de personas que cuentan con ellos. Tienes la oportunidad de prosperar personalmente, marcar la diferencia y ser parte de una cultura donde la individualidad se nota y valora todos los días.
Job Track Description:
Requires formal education and relevant expertise in a professional, sales, or technical area.
Performs technical-based activities.
Contributes to and manages projects.
Uses deductive reasoning to solve problems and make recommendations.
Interfaces with and influences key stakeholders.
Leverages previous understanding and expertise to achieve results.
Ability to complete work self-guided and with a team.
College or university degree required.
General Profile
Requires knowledge and experience in field.
Uses best practices and knowledge of business to improve products or services.
Solves complex problems and takes a new perspective on existing procedures.
Self-starter, requiring minimal guidance.
Acts as a resource for colleagues with less experience.
Functional Knowledge
Requires conceptual expertise of theories, practices, and procedures.
Business Expertise
Helps teams to integrate and work together.
Aware of the competition and what differentiates them.
Impact
Impacts a range of customer, operational, project, or service activities.
Works within broad guidelines and policies.
Leadership
Acts as a resource for colleagues with less experience.
May guide small projects with manageable risks and resource requirements.
Problem Solving
Solves complex problems.
Takes a new perspective on existing solutions.
Exercises judgment based on the review of multiple information sources. reviewing many sources of information.
Skills
Clearly articulates difficult or sensitive information.
Works to build consensus within a team.
Responsibility Statements
Serves as a primary liaison and facilitates working sessions to meet operational and customer goals.
Identifies and organizes data to produce accurate views of operational performance.
Develops detailed operational dashboards ensuring requirements meet goals for recommendations.
Compiles cost assessment data for projects, and the integration of various project suppliers and vendors.
Examines and recommends changes or improvements to policies, quality, and problem resolution.
Develops well-rounded knowledge of the organization, operating processes, and governing regulations.
Conducts advanced research and is the steward of prepared operations reports.
Acts as a resident expert with advanced knowledge of the business organization, operating processes, and regulations.
Mentors less experienced peers on data analysis, dashboard development, and operational strategic plans.
Performs other duties as assigned.
Complies with all policies and standards.
Conduent es un empleador que ofrece igualdad de oportunidades y considera solicitantes para todos los puestos sin distinción de raza, color, credo, religión, ascendencia, origen nacional, edad, identidad de género, expresión de género, sexo/género, estado civil, orientación sexual, discapacidad física o mental. , condición médica, uso de un perro guía o animal de servicio, condición de m
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