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CONDUENT

Business Operations Analyst I

CONDUENT

  •  Expira 12/07/2026
  •  Guatemala
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Detalle de la Oferta

Área de la Empresa Call Center
Cargo Solicitado Otros empleos
Puestos Vacantes 1
Tipo de Contratación Tiempo completo
Nivel de Experiencia Sin experiencia
Salario máximo (USD)
Salario minimo (USD)
Vehículo Indiferente
País Guatemala
Departamento Otro

Descripción de la Oferta

A través de nuestros asociados, Conduent ofrece servicios y soluciones de misión crítica a empresas de Fortune 100 y más de 500 gobiernos, creando resultados excepcionales para nuestros clientes y los millones de personas que cuentan con ellos. Tienes la oportunidad de prosperar personalmente, marcar la diferencia y ser parte de una cultura donde la individualidad se nota y valora todos los días.

General Profile


Performs routine assignments.
Develops skills by performing structured work assignments.
Uses existing procedures to solve routine or standard problems.
Receives instruction, guidance, and direction from others.


Functional Knowledge


Requires a conceptual understanding of theories, practices, and procedures.


Business Expertise


Applies general knowledge of business developed through education or experience.


Impact


Impacts the accuracy of own work.
Follows standardized procedures and practices to achieve objectives and meet deadlines.


Leadership


No supervisory responsibilities.
Responsible for developing technical contributions.


Problem Solving


Uses existing procedures to solve standard problems.
Asks questions and checks for understanding.


Interpersonal Skills


Exchanges information and ideas effectively.


Responsibility Statements


Responsibility Statements

Oversee the end-to-end processing of invoices, expense reports, and high-volume billing to guarantee accuracy and timeliness.
Track and report on operational metrics
Perform monthly P&L reconciliations
Track departmental KPIs, identify variances, and create dashboards using data tools like Power BI to provide operational and financial insights.
Enforce internal financial controls, verify expense reports, and ensure all transactions align with company policies and audit requirements
Research problem areas involving financial transactions and documents processes used to correct issues
Receives and responds to complex group accounting inquiries via mail, teams and other tools
Handles updating changes, including exceptions, upgrades, changes and name corrections
Schedule flexibility, open to work on weekends, holidays for the biweekly and month end closings.
Must be able to work independently and function in a high volume, deadline-oriented environment
Drive operational efficiency by identifying risk areas and leading technological upgrades or automation initiatives

Assists Business Intelligence team by attending meetings.

Collects data from internal and external customers and analysis to generate reports and operational dashboard.

Create operational reports to aid decision-making.

Provide operational support by scheduling web ex meetings and preparing materials for leadership.

Develops basic knowledge of the overall business organization, operating processes by any governing policies and regulations over such programs.

Core Requirements


Technical Skills: Advanced proficiency in Microsoft Excel (VLOOKUPs, pivot tables) and experience with enterprise accounting software.
Soft Skills: High attention to detail, strong problem-solving abilities, and excellent cross-functional communication for internal and vendor stakeholder management





Schedule flexibility, open to work on weekends, holidays for the biweekly and month end closings.




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