Descripción de la Oferta

Descripción del puesto
•Respond to calls, emails, and live chats from customers in accordance with our policies and procedures.
•Handle and resolve all customer concerns by providing accurate information with empathy and grace.
•Provide customers with product and general order information.
•Document customer interactions thoroughly and accurately in our CRM and order systems.
•Use support tools & training including our knowledge base to respond to inquiries and ensure our customer’s satisfaction.
•Provide assistance with processing orders.
•Identify and escalate priority issues that need immediate attention.
•Handle returns and complaints
Ofrecemos
•Competitive salary.
•Pleasant work environment.
•Constant training.
Requerimos
•University student of Business Administration or Marketing.
•Able to work a flexible/variable hour schedule including weekends based on business needs.
•Dynamic person, proactive and with excellent interpersonal relationships.

Lenguajes