Descripción de la Oferta

Manage and maintain learning management system and associated online resources. Create content. Project Management of varied types of low complexity projects.

Main tasks:
-Gains expertise and leverages e-learning technology to deliver content.

-Establishes relationships with Colleagues, Customers and Learning Experts to provide ad-hoc solutions.

-Leads E-Learning strategies.
-Supports the Learning & Development strategy.
-Administers L&D’s LMS (learning management system).
-Partners with Conduent Learning leaders to publish and vet content.
-Develops project plan for low complexity projects.
-Manages SMEs provided by customer when executing a development project.

-Monitors the program/project from initiation through delivery, interfacing with customers and SMEs.

-Creates systems and methodologies to standardize work.
-Transforms training content into e-learning solutions.
-Proactively finds ways to solve current and potential issues and roadblocks.
-Manages and adapts to constant change when participating in projects.


Job Requirements:
Education:

- Business.

- Adult Education.

-IT.


Experience:
-5 years of experience in fields such as:

-Webpage design and HTML coding (must).
-Instructional design.
-Project Management.
-Call Center Management (desirable).
-Elearning and Elearning platforms (LMS, Captivate, Articulate, etc) (desirable).


English: Fluent / both spoken and written

Skills, Knowledge and Abilities:
-Instructional design knowledge.

-Adaptable, used to constant change.

-Coding and Programming for e-learning.

-Project Management.

-Self-motivated.

-Constant learner.

-Corporate Learning.

-Training experience.

-E-Learning.

-Gamification.

-Coaching.

-Customer Service expertise.

-Contact Center experience.

-Strategic planning.

-Cross-functional Leadership.

Experiencia Requerida