Descripción de la Oferta

Requirements:
• BS/BA Business, Finance, Marketing or Accounting degree or equivalent work experience required
• Strong problem solving/reconciliation ability in order to resolve complex billing issues and handle problematic accounts.
• Must be analytical with strong problem solving ability
• Excellent communication skills (verbal and written)
• Exceptional time management skills
• Detail oriented
• Professional
• Strong organizational skills
• Must be able to multitask
• Must be able to work overtime at the end of each month

Responsibilities
• Provide customer and sales support regarding maintenance contract pricing, alternative contract options, billing questions/revisions, contract cancellations and problem resolution.
• Work closely with Electronic Data Collection (EDC) and Sales teams to resolve any maintenance contract set-up/structure issues that may prevent the set-up process.
• Monitor contract pricing and renewals.
• Create/maintain equipment records and create new customer records.
• Create and update spreadsheets in SharePoint.
• Set-up MFP and MPS maintenance contracts in EA.
• Review, research and process contract credits and re-bills.
• Responsible for weekly forecast/activity reporting.
• Other duties as assigned.

We offer
• Work from home until further notice (we will provide the required equipment)
• Base salary + Quarterly bonus
• Law benefits + additional benefits
• Schedules from Monday to Friday (yes: weekends off!)

Experiencia Requerida

Educación Superior

Educación Secundaria

Lenguajes