Área de la Empresa | Call Center |
Cargo Solicitado | Supervisor de Producción |
Puestos Vacantes | 1 |
Tipo de Contratación | Tiempo completo |
Nivel de Experiencia | De uno a tres años |
Salario máximo (USD) | 1500 |
Salario minimo (USD) | 942 |
Vehículo | Indiferente |
País | Guatemala |
Departamento | Ciudad Guatemala |
Job Summary: The Sales Team Leader will be responsible for leading and managing a team of sales representatives to achieve sales targets and deliver outstanding customer service. This role requires a strategic thinker with strong leadership skills and a proven track record in sales within the BPO industry.
Key Responsibilities:
1. Lead, mentor, and motivate a team of sales representatives to achieve individual and team sales goals.
2. Develop and implement effective sales strategies to drive revenue growth.
3. Monitor team performance and provide regular feedback and coaching to ensure continuous improvement.
4. Conduct regular sales training sessions to enhance the skills and knowledge of the sales team.
5. Analyze sales data and market trends to identify opportunities for growth and improvement.
6. Collaborate with other departments to ensure seamless service delivery and customer satisfaction.
7. Prepare and present sales reports to senior management.
8. Handle escalated customer issues and provide solutions in a timely manner.
9. Maintain a high level of product and industry knowledge to effectively support the sales team.
Qualifications:
Bachelor’s degree in Business, Marketing, or a related field.
Minimum of 5 years of sales experience, with at least 2 years in a leadership role within the BPO industry.
Proven track record of achieving and exceeding sales targets.
Strong leadership and team management skills.
Excellent communication and interpersonal skills.
Ability to analyze data and make informed decisions.
Strong problem-solving skills and the ability to handle high-pressure situations.
What We Offer:
Competitive salary and performance-based incentives.
Comprehensive benefits package.
Opportunities for professional growth and development.
A supportive and collaborative work environment.
Supervisor de Producción Requerido |
Inglés Requerido |
Avanzado |
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