Área de la Empresa | Call Center |
Cargo Solicitado | Otros empleos |
Puestos Vacantes | 1 |
Tipo de Contratación | Tiempo completo |
Nivel de Experiencia | Sin experiencia |
Salario máximo (USD) | |
Salario minimo (USD) | |
Vehículo | Indiferente |
País | Guatemala |
Departamento | Otro |
Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.
Full Time Employment, Weekend's Off
& Great Benefits
As a Team Lead - Transaction Processing Associate IV is responsible for performing processor duties and serving as a point person for the unit. This person will work in collaboration with the other Leads and Supervisor in assisting staff to meet contract requirements as they relate to timeliness and quality. Qualified candidates will bring forward innovative strategies for continuous operational improvements that result in increased staff productivity, accuracy, and efficiency
What you will be doing:
Perform Single Streamlined Application Processor duties as required.
Demonstrate the ability to take ownership and complete special projects.
Provide Overtime coverage for staff as needed.
Work with Supervisors and staff to ensure processing standards as outlined in the contract are met.
Assist in the resolution of common staff problems/misunderstandings, reporting problems and resolutions to Supervisor.
Participate in daily leadership calls relative to goal setting, quality results and outstanding cases.
Represent the team in the absence of the Supervisor.
Provide overtime coverage when needed.
Other duties as assigned by the Management.
What you get:
Full Time Employment
Paid Training (4 weeks)
Work Schedule: Monday- Friday (8:00am-5:00pm)
Weekend's OFF
Career Growth Opportunities
Great Work Environment
Full Benefits Options
People who succeed in this role have:
Strong commitment and work ethic.
Outstanding Attendance
Effective and accurate written and verbal communication skills.
Effective problem-solving skills.
Data entry experience.
Ability to achieve results through knowledge, commitment, and attention to detail and to meet established deadlines.
Ability to work at a sustained pace to meet production rates while producing high quality work.
Must be detail oriented.
Requirements
Must be at least 18 years of age or older.
Must have a Bachelor's degree /Application Processing experience.
Must be able to pass 37 - 40 wpm typing test.
Must be able to successfully pass a criminal background check and drug test
Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.
People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded: click here to access or download the form . Complete the form and then email it as an attachment to FTADAAA@conduent.com . You may also click here to access Conduent's ADAAA Accommodation Policy .
At Conduent we value the health and safety of our associates, their families and our community. For US applicants
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