Detalle de la Oferta

Descripción de la Oferta

Job Description
At Athena, we’re building the future of executive support—where extraordinary Executive Partners (XPs) become the strategic force behind some of the most ambitious founders, business owners and creators, and leaders on the planet. This is your chance to elevate your career, expand your potential, and do work that meaningfully improves how people live and work.

About the Role
As a Client Partnerships Manager (CPM), you’ll be the strategic link between our high-performing Executive Partners and the clients they support. You’ll own key relationships, manage through complexity, and ensure our membership delivers on its promise: to help our clients realize more and live better. Your influence will shape not just day-to-day execution, but the deeper potential of every partnership you oversee.
You’ll support clients who are:
Founders scaling venture-backed startups
Investors and operators running high-performing teams
Public figures and creators with thriving platforms
Leaders balancing big ambitions and full lives

Where You’ll Work: The Athena Hub Model

We operate through a system of regional Hubs: vibrant, in-person communities designed to deliver exceptional service, deepen collaboration, and accelerate careers. This role is part of our Guatemala Hub, and you must live within 80km to be eligible.
What the Hub unlocks for you:
Intensive Onboarding: Two weeks of immersive, onsite training, because great partnerships start with deep preparation.
Ongoing Development: Monthly Hub days and learning sessions to sharpen skills and strengthen connections.
Community & Culture: Surround yourself with ambitious, values-aligned peers who raise the bar, and have your back.
Rapid Responsiveness: You should be able to report onsite within ~2 hours when needed, depending on location.

What You’ll Own

Leadership & Team Performance: Lead a pod of 10–15 Executive Partners, coaching them to deliver exceptional client outcomes through ongoing support and development
Client Success & Personalization: Build trust-based relationships by deeply understanding each client’s goals and tailoring support that feels personalized, insightful, and high-impact
Crisis & Conflict Navigation: Handle complex challenges with empathy, confidence, and sound judgment—emerging with stronger partnerships
Partnership Growth: Continuously improve the quality and impact of client relationships, unlocking new opportunities for value and engagement
XP Development & Coaching: Identify skill gaps and growth opportunities, coaching XPs to elevate their craft and deliver best-in-class service
Cross-Functional Collaboration: Partner with internal teams to streamline service delivery, resolve pain points, and align systems for scale
Operational Standards & Excellence: Safeguard Athena’s high standards and help scale them through better systems, smarter tools, and strong training infrastructure

Education & Experience Requirements

Bachelor's degree
Master's degree or MBA is advantageous
Have minimum 2 years of experience collaborating across different cultures and time zones
Have 2+ years of people management experience in a leadership capacity

Experiencia Requerida

Educación Superior