Detalle de la Oferta

Descripción de la Oferta

This position is responsible for operating load statuses at every stage of the load process to ensure operations are running smoothly and maintain a 98% pickup and delivery status.

Validate loads status to all load stages (i.e. pick up, in transit, border crossing, and delivery).
Constant communication with carriers and drivers to validate load status.
Request GPS Tracking from Driver / Carrier.
Confirm Pickup and Delivery appointment with Driver, Carrier, Consignee and / or shipper.
Request documentation regarding BOL and seal.
Execute and secure on time pickup and delivery according to operational standards.
If border crossing applies; manage and execute international border crossing procedures.
Confirm unloading notification with driver, carrier, and consignee.
Secure and Upload POD.
Create reports to customers and maintain constant communication regarding load status.
Live update TMS (Transportation management system) with real time information.
Validate service of carriers and other transportation providers.
Maintain 98% pick up and delivery for all operational loads.
EXPERIENCE:

At least 2 years of experience tracking shipments for international loads or customer service.
Perfect English level
Schedule availability
Excellent organizational and multitasking abilities
REQUIRED SKILL SET

Punctuality & Attendance
Sense of urgency
Teamwork
Self-Motivation
Problem Solving
Outgoing
Proactive
Communication
Job Type: Full-time

Language:


English (Required)