Detalle de la Oferta

Descripción de la Oferta

Capgemini Guatemala, a leader in technology services, is looking for a *HR Service Desk Associate* who is eager to grow professionally by providing support with administrative processes for the employees of one of our clients.

?? Important: This position is not part of our Human Resources department.

?? Main responsibilities:

??Respond to client’s queries accurately (via phone, email and case management system).
??Process, administer & provide support to employees’ transactions such as employment letters, user activation, changes to personal information, employee promotions, resignations and terminations, etc.
??Provide clarification of HR policies and procedures.
??Process leave & absence requests.

?? What We’re Looking For:

??Strong problem solving and time management skills.
??Excellent communication (written and verbal).
??Excellent job presentation
??Fluent in English is a MUST (B2+)

?? Benefits:

When becoming a member of the Capgemini team you will not only boost your professional career by acquiring enormous international exposure and accessing our vast online certification platforms from the equipment that we’ll gladly provide you. You will also enjoy a proper work balance along with a healthy work environment thanks to our hybrid work model and great teamwork philosophy. Besides, caring for you is our top priority! That is why we offer awesome health and life insurance programs along with many other perks and amazing bonuses. An amazing job is waiting for you!

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