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VXI GUATEMALA

VXI Global Solutions provides innovative and transformative customer care and customer experience (CX) solutions to the world’s leading brands. Throughout our worldwide organization, we foster a people-first culture that is unique in the industry, winning accolades and awards for both our positive work environment and performance excellence.  Today, there are more than 35,000 people who are part of the VXI family in 42 locations in North America, Asia, Europe and the Caribbean.

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Quiénes somos

Founded in 1998 in Los Angeles, we expanded operations into China in 2005 as one of the few U.S.-based customer-care organizations in the country. Today VXI plays a key role partnering with multinational companies as they expand their reach into one of the world’s largest global economies.


In 2013, Bain Capital made a minority investment in VXI, and in 2014 we acquired our global CX innovation division, Symbio, to expand into CX development and digital innovation. In 2017, the Carlyle Group became VXI’s majority investor. 

In 2019, we acquired Memory Science, adding to our unique portfolio of instructional design tools. In early 2020, we opened our first VXI Center of Excellence to develop advanced solutions focused on automation and integrating advanced technology into the customer care experience.


Misión

Together with our partners we design, build, implement and support innovative customer engagement platforms by seamlessly integrating customer insights utilizing our robust technology and world class business services.

Visión

Be the engine of customer engagement innovation fueled by our unmatched intelligence and technology platform.

Valores

• Excellence
• Agility
• Team work 
• Integrity
• Inventiveness

Prestaciones

• Prestaciones de Ley

• Health Insurance (optional) 
• Free transportation to key locations 
• Parking (on-site if available or in Annex) 

contactos

Dirección:

15 AVENIDA 5-00, ZONA 13, EDIFICIO WTC, TORRE 4 NIVEL 1

Horarios:

07:00 - 16:00

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