Área de la Empresa | Servicios |
Cargo Solicitado | Jefe de Servicio al Cliente |
Puestos Vacantes | 10 |
Tipo de Contratación | Tiempo completo |
Nivel de Experiencia | De tres a cinco años |
Salario máximo (USD) | |
Salario minimo (USD) | |
Vehículo | Indiferente |
País | Guatemala |
Departamento | Ciudad Guatemala |
Are you a people-first leader with a passion for unlocking performance and building powerful relationships?
Athena Guatemala is looking for a Client Partnership Manager (CPM) to become a strategic connector between our world-class Executive Partners and the extraordinary clients they support.
Location: Guatemala (must live within 80 km of our Guatemala City Hub)
About the Role
As a Client Partnership Manager, you will oversee a pod of 10–15 Executive Partners and help shape high-performing partnerships with founders, investors, creators, and executives around the world. You’ll manage complex relationships, drive exceptional service, and coach your team to deliver impactful outcomes every day.
You’ll support clients such as:
- Founders scaling venture-backed startups
- Investors and operators managing high-performing teams
- Public figures and creators with large platforms
- Visionary leaders balancing demanding careers and full lives
Key Responsibilities
- Lead and coach a team of Executive Partners to deliver excellent client outcomes
- Build deep, trust-based relationships with clients and understand their evolving needs
- Navigate conflict and complexity with empathy and sound judgment
- Continuously elevate the quality of partnerships and drive measurable impact
- Identify growth areas for XPs and provide targeted coaching and support
- Collaborate with internal teams to resolve issues and improve processes
- Maintain operational excellence and uphold Athena’s high standards
You’re a Great Fit If You...
- Communicate with clarity, empathy, and confidence
- Thrive in fast-paced, high-stakes environments
- Have strong leadership, coaching, and people development skills
- Can balance high standards with a deep sense of trust
- Are highly organized, business-savvy, and solution-oriented
- Are available full-time and able to work U.S. time zones
- Have experience in client success, account management, or team leadership
Requirements
- Bachelor's degree (Master’s or MBA is a plus)
- 2+ years of experience leading people and teams
- 2+ years of experience working across cultures and time zones
- Reside within 80 km of the Guatemala City Hub (on-site presence required when needed)
What Athena Offers
- Career growth opportunities in a fast-scaling global company
- Access to a 3,000+ member global professional network
- Exclusive access to Metis College, including a fully sponsored MBA through our partnership with Woolf University and Oxford
- Hands-on mentorship, intensive onboarding, and monthly development sessions
- A high-performance, feedback-driven, collaborative culture
Why Athena?
- Athena isn’t just a job—it’s a launchpad. Here, you’ll be surrounded by ambitious thinkers, bold doers, and values-aligned teammates who invest in your potential.
- From day one, we equip you with tools, training, and mentorship to elevate your leadership and shape a meaningful, purpose-driven career.
- If you’re passionate about building teams, leading with purpose, and driving transformational impact, we’d love to meet you.
Jefe de Servicio al Cliente (Opcional) |
Gerente de Servicio al Cliente (Opcional) |
Adm. de Empresas | Ing. Comercial (Opcional) |
Universidad Completa | Graduado |
Marketing | Mercadotecnia (Opcional) |
Universidad Completa | Graduado |
Cualquier Área de Estudios Requerido |
Universidad Completa | Graduado |
Inglés Requerido |
Avanzado |
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